Terms of Service

Terms of Service

OVERVIEW

This website is operated by Cher Pup. Throughout the site, the terms “we”, “us” and “our” refer to Cher Pup.

Cher Pup offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

If you do not agree with all the terms and conditions of this agreement, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws or regulations in your jurisdiction.

You must not transmit any viruses, malware, or any harmful code that may affect the operation of our website.

A violation of these Terms may result in termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your information (excluding payment information) may be transferred through various networks and adjusted to meet technical requirements. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our service, website, or products without our written permission.

SECTION 3 - ACCURACY OF INFORMATION

We are not responsible if information available on this site is inaccurate, incomplete, or outdated.

Product descriptions, images, pricing, availability, and other information are provided for general reference and may be updated or changed at any time.

We reserve the right to modify website content without prior notice.

SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES

Prices for our products may change without notice.

We reserve the right to modify, suspend, or discontinue any product or service at any time.

We shall not be liable for any modification, price change, suspension, or discontinuation of our services.

SECTION 5 - PRODUCTS AND SERVICES

Certain products may be available exclusively online through our website.

We make every effort to display product images and colors accurately. However, we cannot guarantee that your device display will accurately reflect product colors.

Our products are designed for dogs and cats. Customers are responsible for selecting appropriate products and sizes based on their pet’s measurements and needs.

We reserve the right to limit product quantities, discontinue products, or refuse orders at our discretion.

All product descriptions and pricing are subject to change without notice.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us.

We may limit or cancel quantities purchased per customer, household, or order.

If we modify or cancel an order, we may attempt to notify you using the contact information provided during checkout.

You agree to provide accurate and complete purchase information and keep your account information updated.

For more details, please review our Refund Policy:

https://cherpup.com/policies/refund-policy

SECTION 7 - THIRD-PARTY SERVICES

We may provide access to third-party tools and services that we do not monitor or control.

Your use of third-party services is at your own risk and subject to the terms provided by those third parties.

SECTION 8 - THIRD-PARTY LINKS

Our website may include links to third-party websites.

We are not responsible for the content, accuracy, or practices of third-party websites.

Any transactions or interactions with third parties are solely between you and the third party.

SECTION 9 - USER COMMENTS AND FEEDBACK

If you submit comments, reviews, suggestions, or other materials, you agree that we may use, edit, publish, and distribute such content.

You are responsible for ensuring that your submitted content does not violate any third-party rights or contain unlawful, offensive, or harmful material.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

SECTION 11 - ERRORS AND OMISSIONS

Occasionally, our website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping information, or availability.

We reserve the right to correct errors, update information, or cancel orders when necessary.

SECTION 12 - PROHIBITED USES

You are prohibited from using our website:

  • For unlawful purposes

  • To violate intellectual property rights

  • To submit false information

  • To transmit harmful code or viruses

  • To collect personal information without permission

  • To interfere with website security

We reserve the right to terminate access for violations of these Terms.

SECTION 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that our website or services will always be uninterrupted, secure, or error-free.

Our products and services are provided on an “as available” basis.

To the maximum extent permitted by law, Cher Pup and CHER ATELIER LIMITED shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless CHER ATELIER LIMITED, Cher Pup, and associated partners from claims arising from your violation of these Terms or applicable laws.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to remain valid.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate access to our services if we believe you have violated these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms and our related policies constitute the entire agreement between you and Cher Pup regarding your use of our website.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements provided by us shall be governed by and construed in accordance with the laws of England and Wales.

Legal Company Name: CHER ATELIER LIMITED

Company Registration Number: 17387992

Registered Office:
Office 15676, Initial Business Centre, Unit 7 Wilson Business Park
Manchester, M40 8WN
United Kingdom

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time by posting updates on our website.

Your continued use of our website following changes means you accept the updated Terms.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Email: support@cherpup.com

Cher Pup
CHER ATELIER LIMITED