Privacy Policy
Privacy Policy
Last updated: August 10, 2026
This Privacy Policy describes how Cher Pup (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from [cherpup.com] (the "Site"), or otherwise communicate with us (collectively, the "Services").
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or regulatory obligations.
Any updates will be posted on this page with a revised "Last updated" date.
Information We Collect
We may collect personal information in the following ways:
Information Provided by You
When you place an order, contact us, or interact with our website, we may collect:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment information
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Account information
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Customer support inquiries
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Any information you voluntarily provide to us
Information Collected Automatically
When you browse our website, we may automatically collect:
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Device information
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Browser type
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IP address
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Website usage information
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Cookies and similar technologies
Information From Third Parties
We may receive information from third-party services, including:
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Shopify
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Payment providers
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Shipping and fulfillment partners
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Advertising platforms such as Google and Meta
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Analytics providers
How We Use Your Information
We use your personal information to:
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Process, fulfill, and deliver your orders
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Provide customer support and respond to inquiries
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Send order confirmations and shipping updates
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Improve our website, products, and services
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Personalize your shopping experience
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Provide marketing communications where permitted
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Prevent fraud, security risks, and unauthorized transactions
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Comply with legal and regulatory obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enable essential website functions, including shopping cart and checkout
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Understand website performance and visitor behavior
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Improve user experience
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Provide relevant advertising and marketing content
You can manage cookie preferences through your browser settings or available cookie management tools.
For users in the UK and EEA, non-essential cookies will only be used where required consent has been provided.
Disclosure of Personal Information
We may share your personal information with trusted third parties, including:
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Shopify and website service providers
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Payment processing providers
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Shipping and fulfillment partners
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Technology and analytics providers
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Advertising and marketing partners
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Legal authorities when required by law
We do not sell your personal information.
UK GDPR & EEA Privacy Rights
If you are located in the United Kingdom or European Economic Area, you may have certain rights regarding your personal information.
Legal Bases for Processing
We process personal information based on:
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Contractual necessity: To process purchases and provide requested services.
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Legitimate interests: To improve our services, prevent fraud, and operate our business.
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Legal obligations: To comply with accounting, tax, and regulatory requirements.
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Consent: For marketing communications and non-essential cookies.
International Data Transfers
As an international e-commerce business, your personal information may be transferred and processed outside the UK or EEA.
Where required, we use appropriate safeguards, including Standard Contractual Clauses (SCCs) or equivalent protections, to help protect your information.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your information
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Object to certain processing activities
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Withdraw consent where processing is based on consent
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Request transfer of your personal information
To exercise your rights, please contact us using the information below.
We will respond within the timeframe required by applicable data protection laws.
Data Retention
We retain personal information only for as long as necessary to provide our services and meet legal obligations.
Examples include:
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Order and transaction records: retained as required for accounting and legal purposes
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Marketing information: retained until you unsubscribe or withdraw consent
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Other personal information: deleted or anonymized when no longer required
Security
We use reasonable technical and organizational measures to protect your personal information.
However, no method of transmission or electronic storage is completely secure. We encourage you to protect your account information and contact us if you believe your information has been compromised.
Children's Privacy
Our Services are not intended for children under the age of 16.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
International Users
By using our Services from outside the United Kingdom, you acknowledge that your information may be processed and stored in different countries where our service providers operate.
Company Information
Legal Company Name: CHER ATELIER LIMITED
Company Registration Number: 17387992
Registered Office:
Office 15676, Initial Business Centre, Unit 7 Wilson Business Park
Manchester, M40 8WN
United Kingdom
Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
Cher Pup
Operated by CHER ATELIER LIMITED
